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Subject: Action required: Retirement of Google Sync


Hello Google Sync User,

You are receiving this email because you have used Google Sync within the past 6 months to synchronize your Lab email and calendar events with Apple’s native Mail and Calendar apps on your iOS devices.

Google has announced that Google Sync will completely stop working on 9/30/24. Below is the timeline from Google.

  1. Beginning June 15, 2024 - New users will not be able to connect to Google Workspace via Google Sync.
  2. Beginning September 30, 2024 - Existing Google Sync users will not be able to connect to Google Workspace

Well before this date, we recommend you switch to using the Gmail and Google Calendar apps from Google. The Gmail and Google Calendar apps from Google provide more functionality than the Apple native Mail and Calendar apps. 

Google’s Gmail and Calendar apps can be found on the Apple App Store. For instructions on how to set up the Gmail and the Google Calendar apps, please see these articles.

Setup LBNL Email on Mobile Devices

Setup Google Calendar on iOS

If you still prefer to use Apple Mail and Apple Calendar, you will need to delete the current account from your device and re-add using “sign-in with Google”.  For instructions on how to remove and re-add your Lab account to Apple Mail and Apple Calendar, follow the instructions in this article.

Thank you.

IT Collaboration Services

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