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Hi Intel,
I have Dell Latitude 9420 with Windows 11. I have installed you latest driver version: 30.0.100.9955. (I did try also older version and DELL version). So problem is that as soon as I use your driver my system is not stable and causing BSOD: DRIVER_IRQL_NOT_LESS_OR_EQUAL, igdkmdn64.sys
(The reason why the driver crashed the system is because it caused at a page fault when the IRQL was at DISPATCH_LEVEL, hence the bugcheck of Stop 0xA.)
As soon as I uninstall INTEL graphics driver and I use microsoft generic driver I have no BSOD.
(please see minidump attached - driver verifier enabled).
Could you please have a look on it and help me to fix it?
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Hello neo2,
We have not heard back from you, so we will close this thread. If you need any additional information, please submit a new question as this thread will no longer be monitored.
Regards,
Josue O.
Intel Customer Support Technician
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Hi Josue, sorry I was not able to reply sooner. I still have the issue. My laptop has fresh windows 11.
Latest memory dump have 300 mb. i can share it yo you if you need.
here is full memory dmp