I’m being charged $11 and some change for something. I don’t know what it’s for. Can I get some help on this

See your purchase history for the App Store or iTunes Store https://support.apple.com/en-us/HT204088 to see for sure if the charge was made by Apple. If you have a problem with a subscription or a purchase, see Subscriptions and Purchases https://support.apple.com/en-euro/billing. If you think you may be able to get a refund, then use the request a refund link. It will take you to Request a refund for apps or content that you bought from Apple https://support.apple.com/en-euro/HT204084

See How long refunds from the App Store or other Apple services take https://support.apple.com/en-us/HT210904

You also can get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient; sometimes you can't get immediate telephone support.

or use Apple Support Twitter  https://twitter.com/AppleSupport

And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help

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But, I am concerned that you may have been scammed. Apple does not make many billing errors.

Could you have provided any potentially damaging information to a phisher/scammer? If yes, in your case, you'll need to follow up with the party that recorded the charges, e.g., your credit card company, Apple, etc. 

To be proactive, learn about phishing, scams, and Apple practices, etc., see:

If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement https://support.apple.com/en-us/HT201382

Identify legitimate emails from the App Store or iTunes Store https://support.apple.com/en-us/HT201679

How to avoid scams when using Apple Pay to send and receive money https://support.apple.com/en-us/HT208226

This scam related information from Apple including reporting scams to Apple see Avoid phishing

emails, fake 'virus' alerts, phony support calls, and other scams https://support.apple.com/en-us/HT204759

How to identify scams related to purported apple notifications—per Eric Root.

“Apple will always address you by your name or the name they have on file for you, not Dear Customer, Dear Client or by using your e-mail address. The e-mail will be from @apple.com or @iTunes.com. E-mail addresses can be spoofed. You can go to Mail/View/Message/Show all Headers to see more. Apple emails won't have poor grammar/misspellings. Apple e-mails will never contain an attachment. Apple will never request personal information by email such as Social Security numbers, your Mother’s maiden name or full credit card numbers. …The only exception to the above I have noticed is if you order something from the Apple Store (apple.com), your receipt will be addressed to Dear Apple Customer. That is a receipt for a purchase you initiated.”

Did you have an Apple Music free Trial? If you did, you will be charged if you don't cancel it by the end of the trial. It rolls over. You'll have to contact Apple who might give you a refund if it has

• Been within 2 weeks
• You have not used the service.

You can view your subscriptions here which should help you cancel also.

See or cancel your subscriptions - Apple Support

Normally, all sales are considered final, but you can ask for a refund.

If you have received a confirmation email, click the Report a problem link at the bottom.

Purchases problem.      

How long refunds from the App Store or other Apple services take.   

Hi. I did that. I see the charge for my Apple Music subscription. That’s the only subscription I have. I want to know what this $11.92 charge is. I didn’t make this charge and would like to stop this from getting taken out of my account.

Open up settings on your phone, go to your profile then click Subscriptions.

See or cancel your subscriptions - Apple Support