Can't deselect loved music iTunes

Question

Level 1

3 points

Can't deselect loved music iTunes

Running iTunes 12.2.1.16 on Mac. I accidentally clicked the loved heart for a song and now it won't deselect. I right click to bring up dialog box and I see a check mark next to "LOVED" I click it and the item does not deselect. I went to "Get Info" I notice that there is a heart selection next to the star rating. Clicking on that heart icon has no effect on the setting I see in my iTunes library. Is there some other way to deselect "LOVED" status on a song?

MacBook Pro (Retina, Mid 2012), OS X Yosemite (10.10.4)

Posted on Jul 31, 2015 9:01 PM

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Answer 1

Best reply

sberman

Level 10

264,003 points

Jul 31, 2015 10:14 PM in response to Delphimors

I find that clicking that row with the check mark next to "Loved" does in fact de-select it. This is the context:

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Answer 2

léonie

Level 10

194,871 points

Aug 1, 2015 2:02 AM in response to Delphimors

Try to click the heart icon in the Info panel for the song. There you can toggle it off and on easily in the "Details" tab of the Info panel, to the right of the rating stars..

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Answer 3

Nov 18, 2015 5:42 AM in response to sberman

I have the same problem as Delphimors. I have used the right click/two finger click, but the song stays selected as "Loved" with the heart. I've tried on other songs, and can select and then deselect. But there is one song that seems to be stuck on "Loved". I've also tried the Get Info--Details tab method. On Get Info, the song doesn't even display as "Loved", but on the iTunes library it is still shows the heart icon as selected.

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Answer 4

Nov 18, 2015 5:49 AM in response to Delphimors

I was just looking into this a little more. It appears that the song I can't unselect is the most played song in my library (I think I left it on repeat single song while I left for work). That may be why the heart has automatically been added and I can't remove it.

Would like a way to remove the heart, but at least I can understand the logic now.

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Answer 5

Apr 24, 2016 2:02 PM in response to CrazyTiger

I have the same problem with a few of the songs in my library. I can't figure out what they share in common but in my case it is not the play count since they only have 2 plays.

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Answer 6

LinkeLad

Level 1

9 points

May 1, 2016 5:44 PM in response to alejandrofromhuixquilucan

This worked for me – perhaps it might work for you. Find the problem song on your iPhone and select the Loved symbol, wait a few seconds and then deselect the Loved symbol. Sync your iPhone to your MacBook or iMac and once the process is completed you should be able to then select and deselect the Loved symbol for that same song on your iTunes library on your MacBook or iMac.

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