Komowa Como Series Infrared Sauna
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Experience a blend of modern wellness and timeless relaxation with the Komowa Como Series Infrared Sauna. Designed for indoor use, this sauna series is available in two sizes to accommodate either 2 or 3 people comfortably. Crafted from high-density Canadian Hemlock wood, the Como Series not only offers superior durability and natural beauty but also provides a safe, toxin-free environment.
The advanced infrared heating panels combined with red light heating tubes deliver a deep, penetrating warmth that facilitates an array of health benefits, from lowering blood pressure to improving skin tone.
- Advanced Infrared Technology: Equipped with infrared heating panels and red light heating tubes, ensuring a deep and even distribution of heat.
- Premium Canadian Hemlock Construction: Features high wood density for durability, natural wood grain for beauty, and corrosion resistance for longevity.
- Health Enhancing Benefits: Far infrared heat helps in lowering blood pressure, detoxifying the body, increasing blood circulation, and easing pain from muscles and joints.
- Smart Controls: Includes a soft touch control panel with Bluetooth, FM, and USB connectivity, allowing for personalized entertainment during your sauna sessions.
- Efficient Lighting: Fitted with both LED flat lamps and strip lights, creating a soothing ambiance that enhances the relaxation experience.
- 1 x Komowa Como Series Infrared Sauna
- Stereo Speakers
- LED Flat Lamp and Strip Lighting
- Clear Tempered Glass Door
- User-Friendly Control Panel
- Installation & Operation Manual
- 30 Day Satisfaction Guarantee
- 1 Year Warranty
- Materials: Canadian Hemlock Wood
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Sizes:
- 2 Person: 1180 x 1090 x 1950 mm
- 3 Person: 1530 x 1090 x 1950 mm
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Power:
- 2 Person: 1950W, 220V
- 3 Person: 2235W, 220V
- Capacity: 2-3 persons, depending on the model
- Self-Assembly Option: The Komowa Iseo is designed for DIY assembly, allowing you to have it set up and ready for use in about two hours. It includes clear, step-by-step instructions and requires no special tools or professional assistance. For optimal ease, we recommend two people for assembly.
- Professional Installation Service: Prefer not to install it yourself? Opt for our expert installation service. Our professionals will handle the setup for you, installing the sauna in your preferred location within your home.
Coverage: Komowa offers a 1-year limited warranty on the Komowa Como Series Infrared Sauna effective from the date of purchase. This warranty covers defects in materials and workmanship under normal use.
What is Covered:
- Electrical components, including the heating system, control panel, and wiring.
- Structural components, including wood panels and assembly hardware.
- Accessories included with the sauna, such as backrests and handles.
What is Not Covered:
- Damage resulting from improper installation, misuse, or maintenance performed by anyone other than a Komowa authorized service provider.
- Normal wear and tear or cosmetic damage such as scratches, dents, and fading.
- Damage caused by external factors such as accidents, fires, floods, and other acts of nature.
Warranty Service:
- To obtain warranty service, proof of purchase is required. Customers must contact Komowa Customer Service to file a claim and receive instructions for repair or replacement.
- Repairs or replacements will be carried out by Komowa authorized technicians only.
- If a particular component of the sauna is defective and under warranty, Komowa reserves the right to repair the defective part or replace it with a new or refurbished part.
Limitations:
- This warranty is non-transferable and applies only to the original purchaser and installation site.
- Komowa shall not be liable for incidental or consequential damages resulting from the use of the product or arising from breach of the warranty or any implied warranty.
- This warranty gives you specific legal rights, and you may also have other rights which vary from state to state or country to country.
Customer Support: For warranty claims, technical support, or further assistance, please contact Komowa Customer Service. Ensure to retain your proof of purchase to validate your warranty claim.
This warranty is a testament to our commitment to quality and our confidence in the Komowa Iseo 1 Person Infrared Sauna. We aim to provide you with a product that delivers superior performance and satisfaction.
The weight or packaging of this product requires delivery by special appointment, and on a wooden pallet. The driver is responsible for curbside delivery “only” and will lower the items to ground level.
We promise to do our best to get your order to you as soon as possible. We provide estimated shipping times on the product pages based upon what our suppliers and freight companies tell us, and those estimated shipping times may change or vary without notice (Due to supply chain issues, the steel mills behind on making metal, the manufacturers delayed because of the mills, the overwhelmingly demand on shipping, factory/warehouse and dock workers and so on).
Order delays have proven to be unavoidable and outside of Komowa Wellness's control. While this might be frustrating, we ask you to please be patient and understanding with us in these tough times. We thank you for your business and appreciate your patience.
Order Cancellations
Standard Orders
To cancel a standard order at no cost, please reach out to us before your order ships. Contact our customer service agents during business hours at 1-844-670-4946, use the chat feature located at the bottom right corner of our website, or email us at support@komowa.com at any time. We will process your full refund as soon as we confirm the order hasn't left the warehouse.
Custom Orders
Cancellations of custom or made-to-order products are not allowed, as these items are uniquely crafted or initiated based on your order. Please note, all sales of custom and made-to-order products are final.
For these customized units, our warranty assures you will receive a product that is fully functional and operational. If you have any doubt about whether your order is a custom or made-to-order product, don't hesitate to message or call us for clarification.
Refunds and Exchanges
Standard Exchanges
Should you wish to exchange a product, you'll be responsible for covering all related shipping costs.
Return Eligibility
Only Defective Products Eligible for 100% return/exchange. Otherwise, due to rising LTL/freight shipping costs, outright returns will incur a 25% cancellation fee in addition to return shipping costs. If you are opting for a product replacement, we may be able to assist with some of the associated costs depending on the specific product size and weight.
Damaged Products
If your product arrives damaged due to issues with the delivery service, you are entitled to either a full refund or an exchange for an undamaged item at no additional cost to you. To ensure proper handling, please inspect all items upon delivery and report any damages immediately before taking possession of the shipment.
For any further queries, feel free to email us at support@komowa.com or call us at 1-844-670-4946 during business hours.
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The Biohacker's Oasis
Picture this: After conquering your day, you step into your personal sauna oasis. As the warm steam envelops you, toxins vanish and your mind sharpens. It's not just a sauna; it's your daily reboot for peak performance. We've curated this experience for biohackers like you, blending ancient wisdom and modern tech.
It's more than wellness; it's a lifestyle upgrade.
Need help?
Frequently Asked Questions
Order
Great news! We offer free shipping on all our saunas. There are absolutely no hidden fees. Our commitment is to provide a seamless and transparent purchasing experience, ensuring you get the best value and service.
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.
We understand the excitement to begin your wellness journey. Up to date lead times are located on the product pages.
Typically, our saunas are shipped within 2-3 business days after an order is placed. You'll receive tracking information as soon as your order ships.
Need a sauna expedited?
Contact us and we will work with you to get the sauna to you as soon as we possibly can.
We take utmost care in packaging and shipping our saunas. However, if there's any damage or missing parts upon arrival, please contact our support team immediately. We'll prioritize your request and ensure replacements are sent out promptly.
Installation & Use
We've got you covered! While our saunas are designed for easy self-installation with a step-by-step guide, we also offer white glove installation services in many areas.
For an additional charge, our trusted installation partners will ensure your sauna is set up perfectly in your desired space. Simply reach out to us before placing your order to verify if this service is available at your location. Your wellness journey should be hassle-free from start to finish.
Standard household electrical outlets are 120 volts. Most are rated at 15 amps and some, like bathrooms or kitchens, may be rated at 20 amps.
Most of our models run on either 120v or 240v depending on the sauna model and the size of the sauna. Please review the specification for the make and model you are interested in to see the electrical requirement or contact our Customer Support Team.
Many of our sauna models will plug into any standard household outlet. Some models may require you to hire an electrician to install the proper electrical circuit.
No, our saunas are designed to operate without the need for special ventilation or exhaust systems. However, ensuring good air circulation in the room where the sauna is placed is generally a good idea.
Yes, our saunas feature user-friendly controls, allowing you to customize the temperature to your liking. This ensures every session aligns with your comfort and wellness objectives.
Maintenance is minimal. Simply wipe down the interior after each use to remove any sweat or moisture. We recommend a deeper clean every few months using natural cleaners to maintain the wood's integrity and freshness.
Health Considerations
Regular sauna use can lead to benefits such as improved blood circulation, detoxification, enhanced cognitive function, stress relief, and better sleep.
For optimal benefits, it's recommended to use the sauna 3-4 times a week for 15-20 minutes per session. However, it's always best to consult with a healthcare provider for personalized advice.
Many users report feeling immediate relaxation and stress relief after just one session. However, for long-term health benefits like improved skin health or detoxification, consistent use over several weeks is recommended.
The primary difference is size and capacity. A 1-person sauna is compact, ideal for personal relaxation. A 2-person or larger sauna provides more space and is great for shared experiences. Consider your available space and how you intend to use the sauna when deciding. Contact Us for more details and guidance.
Warranty & Returns
Yes, our saunas come with a warranty that covers material and workmanship defects. Extended warranties are available for some our products. Consult the products pages for warranty policy specifics.
We take utmost care in packaging and shipping our saunas. However, if there's any damage or missing parts upon arrival, please contact our support team immediately. We'll prioritize your request and ensure replacements are sent out promptly.
These claims are covered at no cost to you.
Your satisfaction is our number 1 priority. If you are unhappy with your purchase then rest assured that we will work with you to make it 100% right.
Please see the Refund & Return Policies in the description tab above for the most up to date policy information on Refunds & Returns. All return requests due to workmanship, shipping mishandling or warranty claims are covered 100%.
Please reach out to us to discuss any other policy related questions you may have before purchasing your unit.
