"Made to order" means that items aren't made until you order them!
And it can take 2 to 8 business days to print/embroider the item, and shipping time on top of that.

Please note, that your order might be shipped in 2 or 3 packages.

No. Since each product is Made to Order exchanges or returns are not permitted.
💜Size charts are available on each listing (in the photo section) to help you choose your perfect size. And you can always message me before purchasing if you have any questions.
💜(Width is the measurement “armpit to armpit” on the sweatshirt/t-shirt laying on the flat surface
Length is the measure top to bottom )

💜If there is a problem with your item please send me an Etsy message with an image of the product to resolve the issue.
Please note, that a message about any quality issues should be sent to us up to 1 month after receiving the package.

Please note! That stickers are Always shipped Separately! in the envelope. And international orders will be shipped via stamp so NO tracking will be available.
Average internationally shipping time is 2-6 weeks.
Average domestic shipping time is 3-6 business days (tracking available via etsy only)

💜For printed garments, like T-shirts, hoodies and sweatshirts we use the DTG (direct-to-garment) printing technique which consists of spraying the ink directly to the fabric.
💜Sublimation is used for the blankets. Designs is printed with dye ink on paper and then transferred directly onto the product with heat.
💜Phone cases: graphics are UV printed onto the case with a smooth, matte finish.
💜Mug sublimation is used for the mugs. Design is printed with dye ink on paper and then transferred directly onto the product with heat.

Usually, it can be changed if you message an hour after you ordered (max). But it's not guaranteed it could be changed if the fulfillment process already started. So please choose your size wisely!

Clothing Care guide:
-Remove the sticker before the first wash!
-Machine wash cold, inside-out with like colors
-If the item needs ironing, do it inside-out on a cooler setting
-Tumble dry low with cold air setting
-Hang-drying items works best

Blankets can be machine-washed cold with like colors at no more than 86ºF (30ºC). Don't use bleach and don't dry-clean. It's best to hang-dry, but tumble-drying can be used on a low cycle if necessary.

TOTE BAG CARE GUIDE:
It’s best to pretreat visible stains with stain remover.
Mix warm water with laundry detergent and clean the bag with a washcloth or soft bristle brush.
Let the bag air dry.
Do not use washing machines and dryers to keep the bag in the best condition
Only iron from the inside

Please note, that the shirt or a hoodie may have a slight vinegary smell when it arrives due to fixation agent to set the inks.
This smell is not permanent and can be easily fixed by hanging it to air out or washing it with the washing machine.

Send me a message via Etsy. I will be happy to help you. Usually it will take less than 24 hours to receive a response. Or contact me via Instagram ( purplenoonastore ) for faster communication.

If you want your Embroidery to be done in a different color, please message me BEFORE ordering and place your order only AFTER you received a response!!! In other case, we can't guarantee that it will be changed.

International orders might encounter customs charges and the customer is fully responsible of paying it

!!! If your order returned to us due to your mistake in the address provided. You will be responsible for the cost of the reshipment.
!!!! Please double-check your address before placing your order