Kroll Ontrack’s Managed Review Services Offering

Kroll Ontrack has offered fully-managed document review services to its clients since 2008 in the United States. Our City of London review centre opened in January 2015, and we have already employed more than 150 document review lawyers on various projects. Currently a review team in place for the APAC market servicing Law firms and Corporates. Kroll Ontrack’s people, processes, and technology help clients reduce document review costs. Our sophisticated managed review service workflows and protocols include:
»» Providing strategic guidance on technology selection and usage, proposed workflows and categories;
»» Assisting with drafting and editing project guidance materials;
»» Providing highly-qualified lawyers experienced in document review;
»» Closely supervising the performance of the review team;
»» Facilitating communications between the review team and the client to ensure that substantive questions are addressed and filtered back to the reviewers;
»» Training the review team on document review protocols and the most effective use of technologies employed in the project;
»» Conducting first-pass relevance review, privilege review, and quality-control checking prior to production;
»»Tracking productivity; and
»»Providing progress reports.

Key Features of Our Review Services 
Consultative Approach
Early Managed Review Team involvement
Early strategic planning by the client, in conjunction with the Managed Review Team, will enable us to leverage our extensive experience and help the client to plan their project efficiently.
Review planning
The Managed Review Team adds significant value to client projects prior to the commencement of work. The team will provide input on review guidance materials, tagging categories, proposed workflows, creative use of technology, privilege log drafting and production planning.
Nature of Reviews
The Managed Review Team handles many types of document review, including in the following contexts:
»»Litigation;
»» Competition matters;
»» Regulatory investigations;
»» Internal investigations; and
»» M&A matters, including due diligence exercises, and Phase II requests.
The list above is not exhaustive. The Managed Review Team is always available to discuss other types of work which clients would like document review lawyers to assist with.