Hi. First of all sorry about my english! I have the following error (can happen at any time.. maybe 5 minutes or 2 hours after windows started up..)
I only installed Windows 7. NO drivers. NO software.
Computer specs:
Windows 7 Ultimate
Intel Celeron G1840 2.80GHZ
2.00 GB
64-Bit Operating System
My Log Attachment.
Someone can help me please? Really don't know what to do..
Already Thanks.
First, upgrade to Windows 7 SP1, then patch fully. If the problems occur, post the memory dump file (at least kernel if possible, not a mini dump) to a file sharing site and we'll review then. However, you're running Windows 7 without SP1 and patches. It's not supported, and there are lots of things fixed in SP1 and further patches that aren't downlevel on RTM. Get up to date before troubleshooting.
Thanks! I updated Windows and now I have this Blue Screen:
IMG: https://i.imgur.com/DiMDLI2.jpg
dump file.. 040915-17456-01
debug log attachment.
Best Regards.
According to your dump, you most certainly did not install SP1, and binaries are still all at RTM levels:
I asked that you install SP1, and then fully patch via Windows or Microsoft update. According to this dump file, you most certainly have failed to do so, and corruption in the kernel binary is still causing issues. Until you get SP1 and subsequent patches on here, it will potentially continue to fail. Since there are so many bugs fixed with SP1 and subsequent patches, I don't think it's wise to troubleshoot anything without these patches. Get SP1 on that system, and then patch please. After that, if you're still seeing issues, you probably want to test your hardware, specifically memory (RAM) and disk, for potential issues.Code:0: kd> vertarget Windows 7 Kernel Version 7600 MP (2 procs) Free x64 Product: WinNt, suite: TerminalServer SingleUserTS Built by: 7600.16792.amd64fre.win7_gdr.110408-1633 Machine Name: Kernel base = 0xfffff800`0284c000 PsLoadedModuleList = 0xfffff800`02a89e50 Debug session time: Thu Apr 9 10:05:28.063 2015 (UTC - 7:00) System Uptime: 0 days 0:44:25.343 0: kd> lmvm hal start end module name fffff800`02803000 fffff800`0284c000 hal (deferred) Mapped memory image file: C:\ProgramData\dbg\sym\hal.dll\4A5BDF0849000\hal.dll Image path: hal.dll Image name: hal.dll Timestamp: Mon Jul 13 18:27:36 2009 (4A5BDF08) CheckSum: 0004BD36 ImageSize: 00049000 File version: 6.1.7600.16385 Product version: 6.1.7600.16385 File flags: 0 (Mask 3F) File OS: 40004 NT Win32 File type: 2.0 Dll File date: 00000000.00000000 Translations: 0409.04b0 CompanyName: Microsoft Corporation ProductName: Microsoft® Windows® Operating System InternalName: hal.dll OriginalFilename: hal.dll ProductVersion: 6.1.7600.16385 FileVersion: 6.1.7600.16385 (win7_rtm.090713-1255) FileDescription: Hardware Abstraction Layer DLL LegalCopyright: © Microsoft Corporation. All rights reserved. 0: kd> lmvm ntfs start end module name fffff880`0120e000 fffff880`013b1000 Ntfs (deferred) Mapped memory image file: C:\ProgramData\dbg\sym\Ntfs.sys\4A5BC14F1a3000\Ntfs.sys Image path: \SystemRoot\System32\Drivers\Ntfs.sys Image name: Ntfs.sys Timestamp: Mon Jul 13 16:20:47 2009 (4A5BC14F) CheckSum: 00195F88 ImageSize: 001A3000 File version: 6.1.7600.16385 Product version: 6.1.7600.16385 File flags: 0 (Mask 3F) File OS: 40004 NT Win32 File type: 3.7 Driver File date: 00000000.00000000 Translations: 0409.04b0 CompanyName: Microsoft Corporation ProductName: Microsoft® Windows® Operating System InternalName: ntfs.sys OriginalFilename: ntfs.sys ProductVersion: 6.1.7600.16385 FileVersion: 6.1.7600.16385 (win7_rtm.090713-1255) FileDescription: NT File System Driver LegalCopyright: © Microsoft Corporation. All rights reserved. 0: kd> lmvm nt start end module name fffff800`0284c000 fffff800`02e28000 nt (pdb symbols) C:\ProgramData\dbg\sym\ntkrnlmp.pdb\DE7B3DD8AC5343B3B4874BAB3F4599DD2\ntkrnlmp.pdb Loaded symbol image file: ntkrnlmp.exe Mapped memory image file: C:\ProgramData\dbg\sym\ntoskrnl.exe\4D9FDD345dc000\ntoskrnl.exe Image path: ntkrnlmp.exe Image name: ntkrnlmp.exe Timestamp: Fri Apr 08 21:14:44 2011 (4D9FDD34) CheckSum: 00547734 ImageSize: 005DC000 File version: 6.1.7600.16792 Product version: 6.1.7600.16792 File flags: 0 (Mask 3F) File OS: 40004 NT Win32 File type: 1.0 App File date: 00000000.00000000 Translations: 0409.04b0 CompanyName: Microsoft Corporation ProductName: Microsoft® Windows® Operating System InternalName: ntkrnlmp.exe OriginalFilename: ntkrnlmp.exe ProductVersion: 6.1.7600.16792 FileVersion: 6.1.7600.16792 (win7_gdr.110408-1633) FileDescription: NT Kernel & System LegalCopyright: © Microsoft Corporation. All rights reserved. 0: kd> !chkimg !nt 3563 errors : !nt (fffff80002b28000-fffff80002b28fff)
Hi! I install SP1.. Now this is my log..
Already Thanks.. :)
Well, you're still not fully patched, but at least the call stack is interesting and you're at the SP1 release of the kernel (I'd still recommend patching fully via MU at this point). The call stack indicates a hard fault to bring data back in from the modified list, but the memory contents referenced couldn't be found. A hard fault (which is already a page fault) that is getting data from a backing medium (either the paging file or pulling in a binary from disk) that causes a page fault will cause a machine to bugcheck, as it did in this case. Minidumps won't help us here, you'll have to gather a kernel memory dump. And, I'm still gonna request that you actually fully patch your system.
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