Google Workspace Status Dashboard

This page provides status information on the services that are part of Google Workspace. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact Support. Learn more about what's posted on the dashboard in this FAQ. For additional information on these services, please visit https://workspace.google.com/. For incidents related to Google Analytics, visit the Google Ads Status Dashboard.

Incident affecting Admin Console, Chrome Browser, ChromeOS, Gmail, and Google Chat

Incident began at 2025-09-18 14:22 and ended at 2025-09-18 15:30 (times are in Coordinated Universal Time (UTC)).

Date Time Description
Sep 18, 2025 11:44 PM UTC

Mini Incident Report

We apologize for the inconvenience this service disruption/outage may have caused. We would like to provide some information about this incident below. Please note, this information is based on our best knowledge at the time of posting and is subject to change as our investigation continues. If you have experienced impact outside of what is listed below, please reach out to Google Workspace Support using the help article https://support.google.com/a/answer/1047213.

(All Times US/Pacific)

Incident Start: 18 September 2025, 07:20

Incident End: 18 September 2025, 08:30

Duration: 1 hour, 10 minutes

Affected Services and Features:

All Google Workspace products

Description:

Multiple customers experienced elevated login failures within various Workspace products. From preliminary analysis, the incident was suspected to be caused by a resource contention issue in Google’s internal authentication system. Google will complete a full incident report in the following days that will provide a full root cause.

Customer Impact:

Multiple users may have been unable to login to various Google services during the impacted time.
Sep 18, 2025 4:53 PM UTC

Summary: We have mitigated an issue where some customers experienced login issues to Google services.

Description: The issue with Google services has been resolved for all affected customers as of Thursday, 2025-09-18 08:30 US/Pacific.

From preliminary analysis, we have identified that the issue is caused by a resource contention issue. Our engineers have mitigated the issue by adding in additional resources.

We thank you for your patience while we worked on resolving the issue.

Symptoms: Some customers experienced login issues to Google services.

Workaround: None at this time.
Sep 18, 2025 4:03 PM UTC

Summary: We have mitigated an issue where some customers experienced login issues to Google services.

Description: Between 07:22 and 08:30 PDT, customers experienced login issues to Google services.

Our engineering team has identified the cause and applied appropriate mitigations by 08:30 PDT. Customers should now be able to login to the Google services.

We are closely monitoring the environment for stability.

We will provide an update by Thursday, 2025-09-18 09:20 PDT with current details.

We apologize to all who are affected by the disruption.

Symptoms: Some customers experienced login issues to Google services.

Workaround: None at this time.