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Incident affecting NotebookLM

Incident began at 2025-09-11 17:04 and ended at 2025-09-11 21:27 (times are in Coordinated Universal Time (UTC)).

Date Time Description
Sep 11, 2025 10:49 PM UTC

Summary:

NotebookLM users may have encountered failures when generating some features.

Description:

The issue with Audio Overviews and Video Overviews has been resolved for all affected users as of Thursday, 2025-09-11 14:27 PDT.

We thank you for your patience while we worked on resolving the issue.

Symptoms:

NotebookLM users may have encountered failures to generate:

  • Audio Overviews
  • Video Overviews
  • Reports
  • Flashcards
  • Quizzes

Features launched earlier this week (Quizzes, Flashcards, Reports) have been temporarily rolled back as part of the mitigation. (https://blog.google/technology/google-labs/notebooklm-student-features/)

Any previously generated artifacts were accessible. All other features and CUJs were unaffected by this issue; e.g. Text Q&A chat, adding sources.
Sep 11, 2025 8:46 PM UTC

Summary:

We are experiencing an issue with NotebookLM

Description:

We are experiencing an issue with AudioOverview, VideoOverview, NAPPS (Notebook Apps) for NotebookLM users, beginning on Thursday, 2025-09-11 10:04 PDT.

Mitigation work is currently underway by our engineering team.

We do not have a full mitigation ETA at this time.

We will provide an update by Thursday, 2025-09-11 15:00 PDT with current details.

Symptoms:

NotebookLM users may see failures to generate:

  • Audio Overviews
  • Video Overviews
  • Reports
  • Flashcards
  • Quizzes

Features launched earlier this week have been rolled back for now. (Quizzes, Flashcards, Reports) (https://blog.google/technology/google-labs/notebooklm-student-features/)

Any previously generated artifacts are accessible. All other features and CUJs are believed to be working. E.g. text Q&A chat, adding sources should work

Workaround:

None at this time.