Patient satisfaction is a measure of the extent to which a patient is content with the health care which they received from their health care provider.

The patient experience describes an individual's experience of illness/injury and how healthcare treats them.

The Donabedian model is a conceptual model that provides a framework for examining health services and evaluating quality of health care.

Patient satisfaction surveys are the main qualitative measure of the patient perspective. ... As a result, patient satisfaction surveys have become a ...

The patient is most often ill or injured and in need of treatment by a physician, nurse, optometrist, dentist, veterinarian, or other health care provider.

These surveys are patient-reported outcome measures, may be questionnaires or surveys, and may be used to evaluate patient satisfaction, symptoms, disease state ...

Patient participation increases accessibility, increases the safety of patients, and increases patient satisfaction, while also causing healthcare providers ...

When a patient is waiting, their family and friends may also be waiting for an outcome. Waiting time influences patient satisfaction.

Service excellence is the ability of the provider to consistently meet and manage patient expectations.

Value-based health care (VBHC) is a framework for restructuring health care systems with the overarching goal of value for patients.